World Class Trust Mast Head
World Class Trust — Productivity, Quality, & Safety

World Classt Trust PQS


PQS KICK-OFF Coaching Session #1 Agenda (4 – 5 hours in length)

  • Attendees = all PMs, Supervisors, Foremen, and Field Teammates
  • Start at 7 a.m. or later if a rainy day, bringing rolls, bagels, and fruit to the site
  • Hold on-site at your location or off-site at a restaurant with a private room or at the local Chamber of Commerce office

Agenda

  • Welcome & introductions
  • Opening Comments by President or Operations Leader
  • Share a list of Best Practices Coaching Objectives
  • DVD highlights of a record-setting championship bowl game
  • De-brief of a powerful book containing key principles (each participant receives in advance)
  • DVD highlights of a famous coach’s book
  • De-brief key points from that famous coach’s DVD (focus on performance feedback)
  • Small teams create list of measurements in Productivity, Quality, and Safety
  • Discuss Mark recording at your shop & then a construction site on a “good productive day”
  • Teams create outline & specific best practice actions your team wants Mark to record at the shop and construction site
  • De-brief today for positives and ideas for improvement

Good working day, record at the shop & the construction sites (6-8 hours)
Mark follows the recommended outline and captures footage at your shop:

  • Acquiring needed tools / equipment check-out procedures
  • Acquiring needed product orders for delivery
  • Equipment safety check
  • Completion of all Checklists
  • Daily Kick-Off Meeting and sharing today’s vision until jobs are completed
  • Safety Tool Box talk (if done today)
  • Material staging for loading process

Mark follows the recommended outline and captures footage at Construction Site:

  • Parking of all vehicles to allow full access of deliveries
  • Communication with Customer contact
  • Productivity check points
  • Quality check points (build quality in to reduce or eliminate punch list)
  • Safety check points (maximize days without recordable accident & lower Mod Rate, no damage done at Customer location, etc.)
  • End of day close down process, securing of tools and equipment, and providing information about needed equipment repairs or maintenance
  • Your firm should provide a spokesman who can stand beside the video camera and verbalize the key points of quality, productivity, & safety being built into your project

Shop and Construction Site Tapes Converted to DVD (8 – 12 hours)

  • Mark works with 3rd party expert to convert to DVD format
  • DVD will include a Table of Contents with specific title for each scope of work being done

Coaching Session #2, Judge our own performance agenda (4 – 5 hours)

Agenda

  • Welcome & introductions
  • Opening Comments by President or Operations Leader
  • Review our list of PQS Best Practices Coaching Objectives
  • DVD highlights of 1996 Fiesta Bowl (NU Huskers 62, FL Gators 24)
  • Review Faith In the Game key points
  • Review DVD key points of Coach Tom Osborne’s Faith In The Game
  • Review Judging Criteria (Productivity, Quality, & Safety) established during the first session (or create it if short on time during Coaching Session #1)
  • Actual Shop & Construction Jobsite footage is judged using an Objective Judging Form customized to YOUR company and participants! (watch 20 minutes with 20 minutes of positive comments AND ideas for improvement)
  • Small teams hone a list of Productivity, Quality, and Safety measurements to be used by all teammates at the shop and construction sites starting tomorrow!
  • De-brief the list of Productivity, Quality, and Safety measurements and acquire a consensus agreement from all participants that they will use them in the future.
  • De-brief today’s PQS coaching session for positives and ideas for improvement

  

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