
World Class Trust is a priceless asset built by proven performance power. It is a process companies use internally and externally to create a Trusting Organization built upon Full Disclosure. Trust infuses the foundation, the building blocks for great company performance. World Class Organizations are Trusting Organizations by definition. Employees trust management. Management trusts employees. Everyone in the organization possesses Performance Power to deliver pristine products and services.
“People want to be part of something larger than themselves.
They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for,
that they Trust.”
Howard Schultz, Founder, Starbucks
Employees must be trusted and empowered to make a difference in their work every day. People understand their roles and how their jobs impact the firm's bottom line. People become engaged in their work because they understand how their work is a large component of the company's vision, mission, and values. People are enthusiastic and passionate about coming into work every day. The Virtuous Circle reinforces & builds upon itself, like owning shares of Berkshire Hathaway stock.
Employees don't need micromanagement. They don't need to be told when to go to lunch. They don't need to be told they need a doctor's note if they miss a few days of work. People don't need their employer to babysit them.
People need to feel like they make a difference. Employees need to feel valued by their employer. People need to feel like they are an important part of something larger than themselves. All of us do. We all share in this virtue as human beings.
World Class Trust provides the business framework - The Foundation - to build a strong, Trusting Organization.
Contact Mark today to find out how he can help you build a Trust-based Organization within your company!